Privacy Policy

Last Updated: 25th Aug 2024

Welcome to Watson (usewatson.com). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By using Watson, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We collect the following personal information when you interact with our website or services:

  • Name
  • Email Address
  • Payment Information

Non-Personal Information

We also collect non-personal information, including:

  • IP Address
  • Browser Type
  • Usage Data

2. Methods of Data Collection

We collect information through various methods, including:

  • Forms: When you voluntarily submit information through forms on our website.
  • Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
  • Analytics Tools: We use analytics tools, such as Google Analytics 4, Meta Pixel, Microsoft Clarity, and LinkedIn Pixel, to monitor website usage and performance.
  • Third-Party Services: We use third-party services, such as Stripe, for payment processing.

3. Use of Collected Information

We use the information we collect for the following purposes:

  • Marketing: To send you promotional offers, newsletters, and marketing communications.
  • Customer Service: To respond to your inquiries and provide support.

4. Sharing of Information

We may share your information with third parties for specific purposes, such as:

  • Analytics and Advertising: Meta Pixel, Microsoft Clarity, Google Analytics 4, and LinkedIn Pixel to analyze website usage and provide targeted advertising.
  • Payment Processing: Stripe for secure payment transactions.

5. Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies:

  • Essential Cookies: Necessary for the operation of our website.
  • Performance Cookies: Used to analyze how visitors use our website and monitor site performance.
  • Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Typically, we retain user information for a period of [insert reasonable duration, e.g., 2 years] from the date of last interaction with our website or services. The retention period is determined based on the nature of the data, the purposes for which it is collected, and any applicable legal requirements.

7. User Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data that we hold.
  • Correction: You have the right to request the correction of inaccurate personal data.
  • Deletion: You have the right to request the deletion of your personal data.
  • Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal data at any time.

To exercise any of these rights, please contact us at admin@usewatson.com.

8. Security Measures

We implement standard security measures to protect your personal information, including:

  • Encryption: We use encryption to protect sensitive data transmitted online.
  • Access Control: We restrict access to personal information to authorized personnel only.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. You are encouraged to review this Privacy Policy periodically for any changes.

12. Compliance with Regulations

We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA), among others.

13. Dispute Resolution

If you have any concerns or disputes regarding our privacy practices, please contact us at admin@usewatson.com. We will work with you to resolve your concerns. If you are not satisfied with our response, you may have the right to file a complaint with a relevant data protection authority.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: admin@usewatson.com

By using Watson, you acknowledge that you have read and understood this Privacy Policy.

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